What is the difference between Basic and Standard?
Basic lets you connect either Facebook or Instagram (one platform only). Standard connects both Facebook and Instagram simultaneously, and also includes the Website AI Chatbot — at just ₹600 more per month.
What counts as an AI Conversation?
One AI conversation is a complete customer thread, regardless of how many messages are exchanged inside it. A DM thread opened by a customer = one conversation, even with 20 back-and-forth messages.
Can I switch plans at any time?
Yes — upgrade or downgrade at any time from your dashboard. Upgrades take effect immediately; downgrades take effect at the start of your next billing cycle.
Is there really a free trial?
Yes! All paid plans include a 14-day free trial — no credit card required. You can explore all features before committing to a plan.
What languages does the AI reply in?
All plans support multilingual replies — Hindi, Telugu, Tamil, Urdu, Arabic, English and 50+ other languages. The AI auto-detects the customer's language and replies accordingly.
Do you offer refunds?
We offer a 7-day money-back guarantee on all paid plans. If you're not satisfied in your first week, email support@letztak.com and we'll refund you in full — no questions asked.